• Skip to main content
  • Skip to footer

CalMHSA

  • Announcements
  • Training Resources
  • UR Program
    • Prospective Counties
    • Participating Counties
    • Stakeholder Advisory Council
    • CalMHSA Concurrent Review P&P
    • Concurrent Psychiatric Inpatient Review Manual
  • FAQs
  • About
    • Technical Assistance Escalation Tree

Search iconContact Us

Prospective Counties

Information about Acentra Health and joining the utilization
review process.

Join today!

Why join Acentra Health for utilization review services?

Acentra Health is a nationally recognized Medicaid Utilization and Care Management organization currently serving 38 state Medicaid contracts, including California’s Department of Health Care Services (DHCS). We are designated as a Quality Improvement Organization (QIO) and are accredited by the Utilization Review Accreditation Committee (URAC) for Health Utilization Management, Case Management, Disease Management and as an Independent Review Organization.

By providing streamlined, timely and efficient authorization and utilization review services, we aim to support both California county Mental Health Plans (MHPs) and psychiatric inpatient facilities. Acentra Health will work alongside psychiatric inpatient facilities and MHPs to ensure discharge planning and appropriate stepdown services have been coordinated and are in place for a successful transition back into the community.

We are here to help!

To learn more information, please contact the California Mental Health Services Authority (CalMHSA) at info@calmhsa.org.

Partner With The Acentra Health Standards

Customer-first approach

Deep clinical expertise

Agile and flexible

Driven to maximize improve
healthcare quality

Focused on quality and
clinical outcomes

Technology and data
driven solutions

To learn more about Acentra Health, please visit Learn More

CalMHSA-Acentra Health UM Kickoff Presentation

Meet the CalMHSA-Acentra Health team and get all of the details for this inpatient
concurrent review and authorization process. The PowerPoint presentation
can be accessed below.

UM Kick-off Presentation Concurrent Review

Contact Us
CAReviews@Kepro.com
P: (866) 449-2737
F: (833) 551-2637

Important Links
Privacy Policy
Web Accessibility
Site Map

dashicons-linkedin dashicons-twitter dashicons-instagram

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply

Copyright © 2025 Acentra Health. All Rights Reserved.